ERROR: Error connecting to server: Error 500

[Yass]

Hi Cspro Team, Please assist me understand this error when i try to sync. attached is the sync.log

[josh]

I don't think your CSWeb server is correctly configured or you have the wrong URL. When I go to https://XXXXXXX in a web browser I get the same error.

[Yass]

Thanks Josh, After restarting the MYSQL is now working, Please kindly remove the url in your reply since the dashboard is active now. Thanks

[arkagwa]

Dear Josh

Kindly assist with this error which I get when I connect the tablet to csweb server

Screenshot_20210116-133815_CSEntry.jpg (64.7 KiB) Viewed 10996 times

[josh]

You can't use localhost to connect from another computer or device. Localhost is only for accessing a web server from the server itself. You need to make your CSWeb available on an IP address that you can reach from the Android device. If you don't know how to do that then I would suggest using Dropbox instead of CSWeb.

[arkagwa]

Dear Josh

Kindly share details for that because, my client does NOT like the data to be stored in dropbox. I have IP address associated with our company website www.researchexperts.co.tz

[josh]

We don't help with web server setup. We are happy to help with CSPro questions but the basics of web servers is beyond what we can do. If you have people that manage the website at your company they may be to help you or maybe another on this forum.

[arkagwa]

Dear Josh

I was asking for the installation guide for live csweb server

[josh]

It is in the CSPro help. Look for "CSWeb users guide" in the table contents.

[Mr.sharipov]

Hello Josh, in 3 tablets this error appears when sending data. The other 17 can send data without any problems. We tried to reinstall the program in tablets, it didn't help.