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Problem with CSentry app android

Posted: November 19th, 2014, 12:33 pm
by Carlos Munguia
I have a problem with the android application

I saved the files (.pen and .pff) into my tablet but when I load the survey I get an error "A 2001 Cannot open file / storage / emulated/ 0 / csentry / simply CAPI/data/Base de datos.lst"

Thanks for the help

Re: Problem with CSentry app android

Posted: November 20th, 2014, 2:09 pm
by josh
Already answered this by email but just in case others have seen the same issue posting the explanation here.

We have seen that error when CSEntry is unable to open the data file specified in the pff. Check that the path to the application file and to the data file are valid paths on your Android device. You could have a case, for example, where the pff file specifies that the data is in a Data subfolder like:

[Files]
Application=.\MyApp.ent
InputData=.\Data\mydata.dat

but there is no Data folder on the device. In order for this example to work, if your pff file was in /mnt/sdcard/csentry/MyApp.pff then the folder /mnt/sdcard/csentry/Data would have to exist.