Paradata sync error: Could not insert events to the extracted paradata log
Posted: April 26th, 2022, 1:18 pm
Hi,
When attempting to synchronize paradata with the CSWeb server we frequently, but not always, get one of the two following error messages:
1. After syncparadata(PUT), the message 'Paradata sync error: Could not insert events to the extracted paradata log'
2. After syncparadata(GET), the message 'Error downloading from directory "/paradata/": Error 500.'
The setup is: CSWeb version 7.7.0; CSEntry version 7.7.1, dated 11 Mar 2022; Android version 11
Any solution to these problems?
Thanks for any help.
BecklesD
When attempting to synchronize paradata with the CSWeb server we frequently, but not always, get one of the two following error messages:
1. After syncparadata(PUT), the message 'Paradata sync error: Could not insert events to the extracted paradata log'
2. After syncparadata(GET), the message 'Error downloading from directory "/paradata/": Error 500.'
The setup is: CSWeb version 7.7.0; CSEntry version 7.7.1, dated 11 Mar 2022; Android version 11
Any solution to these problems?
Thanks for any help.
BecklesD