CSPro Users Forum

Dear CSPro Team,
I need help regarding csweb version 7.2
I just installed the latest version of the csweb in my domain. All is well but on the setup I got a warning as shown below. Then I tab the Next button and go to the login page.
When I log in to the dashboard, I got a blank page and the address bar only show until the login_check page. Then, I try to change the last parameter on the address bar (from "login_check" to "dashboard") I can directly go to the data dashboard page. I changed "http://lucia-sama.net/csweb/ui/login_check" to "http://lucia-sama.net/csweb/ui/dashboard". Here is my php.ini configuration.

asp_tags = Off
display_errors = Off
max_execution_time = 30
max_input_time = 60
max_input_vars = 1000
memory_limit = 128M
post_max_size = 8M
session.gc_maxlifetime = 1440
session.save_path = "/var/cpanel/php/sessions/ea-php56"
upload_max_filesize = 2M
zlib.output_compression = Off
always_populate_raw_post_data = -1

And I'm using php version 5.6.

The other problem is I can't add dictionary to the csweb.

Thank you in advance for your help.

Warm Regards,
lusia

You can ignore that warning about always_populate_raw_post_data since you have it set in your php.ini.

What error do you get when you try to add the dictionary?

Dear Josh,
There is no error notification shown when I tried to add dictionary.

Please try uploading a dictionary and then send the log files. Also try uploading a couple of different dictionaries to make sure it isn't an issue with one particular dictionary.

Also make sure you run the upgrade script: http://<yourserver>/csweb/upgrade

I've already tried upload 3 dictionaries but have the same result. And there's no error notification.
Here is the api.log that I've downloaded from my domain.
As the csweb, I install it as a new one (instead of upgrading the previous version).

There is only one line in that log file so it seems like the dictionary loading code is not even getting called. Anything in Apache/php error log or CSWeb ui.log?

I found one line regarding csweb error in my Apache. I've attached the error log.
But I can't find the ui.log in my csweb.

I don't see anything relevant in that log file either. At this point I don't think there is anything else I can suggest to you to try. If you are willing to give me login credentials to your server via ssh or remote desktop I could try to debug it. You can send me credentials via private message on this forum.

Okay, I'll give you my credential via private message.
Thanks, Josh.