FTP FAILURE TO DOWNLOAD CSDB FILE

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bc2429CSPRO
Posts: 2
Joined: September 3rd, 2025, 11:02 am

FTP FAILURE TO DOWNLOAD CSDB FILE

Post by bc2429CSPRO »

Getting an Error
FTP Server
Error Connecting to sync server: Recv failure: Connection reset
OR
Error connection to sync server: RETR response
Sync log shows reference to old dictionary which i updated to added new variable

Should i wipe server and redeploy

Thanks
ELIZABETH
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Gregory Martin
Posts: 1948
Joined: December 5th, 2011, 11:27 pm
Location: Washington, DC

Re: FTP FAILURE TO DOWNLOAD CSDB FILE

Post by Gregory Martin »

These errors seem like network issues, not necessarily errors with CSPro. Have you tried multiple times, perhaps from different networks? See Josh's response to someone who faced this problem in 2019:

viewtopic.php?p=10170
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bc2429CSPRO
Posts: 2
Joined: September 3rd, 2025, 11:02 am

Re: FTP FAILURE TO DOWNLOAD CSDB FILE

Post by bc2429CSPRO »

bc2429CSPRO wrote: September 3rd, 2025, 12:22 pm Getting an Error
FTP Server
Error Connecting to sync server: Recv failure: Connection reset
OR
Error connection to sync server: RETR response
Sync log shows reference to old dictionary which i updated to added new variable

Should i wipe server and redeploy

Thanks
ELIZABETH
Many thanks. The data had a mixture of old dictionary and updated dictionary file
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