Error in downloading

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Leonard
Posts: 6
Joined: June 9th, 2021, 10:58 am

Error in downloading

Post by Leonard »

Hello, Please how can I solve this error that is blocking me from downloading from FTP server, version 7.7

Error: Unable to read response from server. see log details
justinlakier
Posts: 238
Joined: November 21st, 2022, 4:41 pm

Re: Error in downloading

Post by justinlakier »

Hello,

It's not clear from this error message alone what the issue is. Please attach your log files, or email them to cspro@lists.census.gov, so that we can see more details. You can find CSPro's sync.log file from the CSPro taskbar to Help -> Troubleshooting. Attach your FTP server logs as well.

Thank you,
Justin
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