v7.7 - Data Items not Saving after Accept Case
Posted: May 10th, 2022, 12:03 am
Hi Cspro Team,
Hope all is well. I encountered a problem in saving CAPI data to .csdbe. During data entry, doing a partial save works fine it captures the entered data. The issue occurs after entering the modify mode; accepting the partially saved case does not capture the previously entered data. Even when I do a partial save again before accepting the case, the data still isn't captured.
Hope you can advise on your best practices. Thank you.
Hope all is well. I encountered a problem in saving CAPI data to .csdbe. During data entry, doing a partial save works fine it captures the entered data. The issue occurs after entering the modify mode; accepting the partially saved case does not capture the previously entered data. Even when I do a partial save again before accepting the case, the data still isn't captured.
Hope you can advise on your best practices. Thank you.