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ftpes/ftps - Invalid username and password

Posted: March 22nd, 2019, 1:05 am
by chathu
Hi,
I've configured an FTP server using SSL/TLS Encryption, in a CentOS 7 Server, for CSPro. It is correctly connecting through ftpes/ftps using any ftp client such as FileZilla. But once I try to synchronize through CSPro even in a windows PC, it gives the error "Invalid username and password", and data synchronization is not performed. Since the created SSL Certificate is self-signed, I've added it to my PC's certificate store.
I would appreciate if you would consider this matter.
Thank you.

Re: ftpes/ftps - Invalid username and password

Posted: March 22nd, 2019, 6:36 am
by josh
Please post the sync.log file from the PC. You can find it in the directory C:\Users\<your username>\AppData\Roaming\CSPro. Also please post the log from the Filezilla server.

Re: ftpes/ftps - Invalid username and password

Posted: March 26th, 2019, 2:46 am
by chathu
Dear Josh,

Here I've added the sync.log file (I just replaced my server IP with X.X.X.X). I'm using CentOS 7 vsftpd as the ftp server, not FileZilla. In the CentOS server logs, there's nothing regarding this issue.

Re: ftpes/ftps - Invalid username and password

Posted: March 26th, 2019, 4:44 am
by chathu
Hi Josh,
I just configured a FileZilla server and enabled explicit TLS/SSL & tried to connect from CSPro with ftpes. Here I've attached the FileZilla Server log and CSPro sync.log.

Re: ftpes/ftps - Invalid username and password

Posted: March 27th, 2019, 7:57 am
by josh
I thought that this worked before but when I tried it on my machine just now with the same setup (Filezilla and self-signed certificate) and I get the same error. We will look into it but it may be a while before we have a fix so please us regular FTP in the meantime.

FTPS/FTPES should be fine from an Android device since we use a different library for FTP there than we do on Windows.

Re: ftpes/ftps - Invalid username and password

Posted: March 27th, 2019, 9:29 am
by chathu
Thank you very much josh. And we're looking forward to hearing from you.

Re: ftpes/ftps - Invalid username and password

Posted: October 17th, 2023, 12:17 am
by provogrammer2
Hi,

How is the status of this case? I'm still got the same error for using ftpes

Thanks,

Re: ftpes/ftps - Invalid username and password

Posted: October 17th, 2023, 11:58 am
by savy
Unfortunately, we have not addressed this issue. Please use regular FTP as a workaround.