I'm using CSPro 6.2 and when I add or edit more than 3 continuous surveys, the program crashes in any field, in CAPI mode or without CAPI mode. I have to restart the program to continue typing, I also tested with version 6.3 the result is the same.
Estoy usando CSPro 6.2 y cuando agrego o edito mas de 3 encuestas continuas, el programa se cuelga en cualquier campo, en modo CAPI o sin modo CAPI. Tengo que reiniciar el programa para seguir digitando. También hice la prueba con la versión 6.3 el resultado es el mismo.
PROGRAM IS CRASHED WHEN ADD, OR EDIT
PROGRAM IS CRASHED WHEN ADD, OR EDIT
- Attachments
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- ERROR_CRASHED.7z
- CRASHED IN CASE 086208 and field B12B
- (134.53 KiB) Downloaded 236 times
Re: PROGRAM IS CRASHED WHEN ADD, OR EDIT
I tried to run your application but I can't get past the first field since I don't know what to enter to get a valid value. Can you post the source code instead of the .pen file and please give us details steps to reproduce the crash.
Re: PROGRAM IS CRASHED WHEN ADD, OR EDIT
please try existing cases one by one in the third or fourth case crashed.
open case 1, then with the key down to the end.
open case 2, then with the key down to the end.
open case 3, then with the key down to the end. possible crash.
close program
open the program again try other cases, it crashed in any field, mostly in the MODULO_B1 or MODULO_B2
shipping source
Por favor probar con los casos ya incluidos.
abrir caso 1, luego con la tecla hacia abajo hasta el final.
abrir caso 2, luego con la tecla hacia abajo hasta el final.
abrir caso 3, luego con la tecla hacia abajo hasta el final. posible cuelgue.
cerrar programa
abrir nuevamente el programa probar con otros casos, se cuelga en cualquier campo, mayormente en el MODULO_B1 o MODULO_B2
envío fuente.
open case 1, then with the key down to the end.
open case 2, then with the key down to the end.
open case 3, then with the key down to the end. possible crash.
close program
open the program again try other cases, it crashed in any field, mostly in the MODULO_B1 or MODULO_B2
shipping source
Por favor probar con los casos ya incluidos.
abrir caso 1, luego con la tecla hacia abajo hasta el final.
abrir caso 2, luego con la tecla hacia abajo hasta el final.
abrir caso 3, luego con la tecla hacia abajo hasta el final. posible cuelgue.
cerrar programa
abrir nuevamente el programa probar con otros casos, se cuelga en cualquier campo, mayormente en el MODULO_B1 o MODULO_B2
envío fuente.
- Attachments
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- source_crashed.7z
- (50.98 KiB) Downloaded 268 times
Re: PROGRAM IS CRASHED WHEN ADD, OR EDIT
I can reproduce the crash now using the pen file and your directions. The source code you sent is missing a couple of files: the logic (.apc file) and messages (.mgf). Try using the pack application tool (tools menu) to create the zip file. This will include everything.
Re: PROGRAM IS CRASHED WHEN ADD, OR EDIT
Attached package, please verify.
- Attachments
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- crash_error_packed.zip
- (122.78 KiB) Downloaded 276 times
Re: PROGRAM IS CRASHED WHEN ADD, OR EDIT
nothing ?
Re: PROGRAM IS CRASHED WHEN ADD, OR EDIT
I can reproduce the problem now. I have not been able to find a fix yet. I'm out of the office this week but will take a look at it next week.