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Transferring data from tablet to computer

Posted: June 19th, 2018, 5:31 am
by claudia
Hi,

I would like the interviewers to regularly transfer the data collected, from the tablets to a computer via a USB cable. I want to do this to safely hold the data on a computer and to avoid that the tablet contains dozens/hundreds of (sensitive) questionnaire data which might risk getting lost/hacked.
I manage to cut the data file from the tablet and paste it onto a computer file, but once this data file is removed from the tablet I can't seem to fill in new questionnaires on the tablet. Why is this? Can you kindly help me to find a solution? Do I need to add another 'empty' data file onto the tablet to be able to collect more data?

I send you a screenshot of the files I have on the tablet.
photo_2018-06-19_11-23-47.jpg
photo_2018-06-19_11-23-47.jpg (140.75 KiB) Viewed 824 times


Many thanks,
Claudia

Re: Transferring data from tablet to computer

Posted: June 19th, 2018, 6:25 am
by josh
As long as you only remove the data file from the tablet and not the folder that contains the data file or any of the application files this should work fine. Also you should have the interviewer close CSEntry on the tablet before copying the data. What error are you getting when you try to add new cases after moving the file?

Re: Transferring data from tablet to computer

Posted: June 19th, 2018, 6:46 am
by claudia
Hi, thanks for your answer.
I cut and pasted only the data file, as you can see:
photo_2018-06-19_12-43-08.jpg
photo_2018-06-19_12-43-08.jpg (81.64 KiB) Viewed 818 times


I get the following error messages after I have finished filling in a new questionnaire, just after csentry asks me whether I wan to accept this new case.
photo_2018-06-19_12-43-23.jpg
photo_2018-06-19_12-43-23.jpg (87.66 KiB) Viewed 818 times

photo_2018-06-19_12-43-20.jpg
photo_2018-06-19_12-43-20.jpg (81.69 KiB) Viewed 818 times


(I can't attach more files so I'll post thel on another reply)

Re: Transferring data from tablet to computer

Posted: June 19th, 2018, 6:47 am
by claudia
continuation:

photo_2018-06-19_12-43-14.jpg
photo_2018-06-19_12-43-14.jpg (86.62 KiB) Viewed 818 times


Thank you in advance for your help!

Re: Transferring data from tablet to computer

Posted: June 19th, 2018, 9:24 am
by josh
That error happens if you delete the data file while CSEntry also has the file open. You need to hit the back button in CSEntry to exit the application before deleting the file.

Re: Transferring data from tablet to computer

Posted: June 19th, 2018, 10:10 am
by claudia
Perfect, that worked. Thanks!