Error While Installing file after deployment

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New release: CSPro 8.0
chalasa
Posts: 18
Joined: November 25th, 2014, 9:37 am

Error While Installing file after deployment

Post by chalasa »

Dear All,

Its my first time using csweb. I have managed to deploy my cspro application to the csweb server. I am now trying to install it on a phone using the add application option and the phone connects well to the server. The application shows on the phione but when I click install an error message pops up ..."Error downloading file "LWISurvey":Check that the file exists on the server, that the path is correct and that you have permission to read the file.

What might be wrong?
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Error While Installing file after deployment

Post by josh »

If the upload to CSWeb worked correctly you should see a file named LWISurvey.zip on your server in the folder csweb/files/apps. Do you see that file?

Do you see any errors in the Apache/PHP error log file?
chalasa
Posts: 18
Joined: November 25th, 2014, 9:37 am

Re: Error While Installing file after deployment

Post by chalasa »

Dear Josh,

Thank you for the reply.

Yes, I did confirm that the zip file exists in the folder csweb/files/apps.

I am not sure where to find the apache/PHP error log file but below is a post from the csweb server api.log from folder csweb/files/logs and error_log file from csweb/files/api respectively.


1. api.log


[2018-04-23 17:59:06] CSPro API.ERROR: Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "GET /" (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-kernel/EventListener/RouterListener.php line 176 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"GET /\" at /home/chalasah/public_html/csweb/vendor/symfony/http-kernel/EventListener/RouterListener.php:176, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"/\". at /home/chalasah/public_html/csweb/vendor/symfony/routing/Matcher/UrlMatcher.php:98)"} []
[2018-04-23 18:04:48] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:05:08] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:07:32] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:16:53] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:24:57] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:36:27] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:38:16] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:42:24] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:50:54] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 18:54:30] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 19:10:12] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 19:12:42] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 19:13:40] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 19:16:36] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 19:17:44] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 20:16:34] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 21:25:02] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:16:50] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:18:09] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:28:02] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:28:46] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:28:48] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:33:55] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:35:33] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:43:44] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:43:48] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-23 22:45:26] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-24 07:39:20] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-24 08:27:06] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []
[2018-04-26 08:14:36] CSPro API.ERROR: Symfony\Component\HttpKernel\Exception\NotFoundHttpException: No route found for "GET /" (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-kernel/EventListener/RouterListener.php line 176 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException(code: 0): No route found for \"GET /\" at /home/chalasah/public_html/csweb/vendor/symfony/http-kernel/EventListener/RouterListener.php:176, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException(code: 0): No routes found for \"/\". at /home/chalasah/public_html/csweb/vendor/symfony/routing/Matcher/UrlMatcher.php:98)"} []
[2018-04-26 10:28:12] CSPro API.CRITICAL: LogicException: Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) (uncaught exception) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php line 135 {"exception":"[object] (LogicException(code: 0): Unable to guess the mime type as no guessers are available (Did you enable the php_fileinfo extension?) at /home/chalasah/public_html/csweb/vendor/symfony/http-foundation/File/MimeType/MimeTypeGuesser.php:135)"} []



2. error_log


[23-Apr-2018 17:59:47 Africa/Nairobi] PHP Notice: Only variables should be passed by reference in /home/chalasah/public_html/csweb/src/api/src/CSPro/Controllers/AppsController.php on line 142
[23-Apr-2018 18:35:26 Africa/Nairobi] PHP Notice: Only variables should be passed by reference in /home/chalasah/public_html/csweb/src/api/src/CSPro/Controllers/AppsController.php on line 142
[23-Apr-2018 19:09:49 Africa/Nairobi] PHP Notice: Only variables should be passed by reference in /home/chalasah/public_html/csweb/src/api/src/CSPro/Controllers/AppsController.php on line 142
[23-Apr-2018 22:42:42 Africa/Nairobi] PHP Notice: Only variables should be passed by reference in /home/chalasah/public_html/csweb/src/api/src/CSPro/Controllers/AppsController.php on line 142
[26-Apr-2018 10:20:07 Africa/Nairobi] PHP Notice: Only variables should be passed by reference in /home/chalasah/public_html/csweb/src/api/src/CSPro/Controllers/AppsController.php on line 142


Thanks in advance. Will await your help kindly.
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Error While Installing file after deployment

Post by josh »

Is the php_fileinfo extension installed on your server? The error messages seem to be related to that.
chalasa
Posts: 18
Joined: November 25th, 2014, 9:37 am

Re: Error While Installing file after deployment

Post by chalasa »

Dear Josh,

Yes it is installed, I got a green tick on the side. Though I remember there was a message in yellow at the bottom saying something like..."-1 will be added in link..." I cant remember that message well though it went ahead and completed setup successfully.
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Error While Installing file after deployment

Post by josh »

If it is installed it is not working correctly. I would check your PHP configuration to make sure that php_fileinfo is installed. You can see more info here: http://php.net/manual/en/book.fileinfo.php
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Error While Installing file after deployment

Post by josh »

You can use the following script to test to make sure the fileinfo extension is properly enabled and working:

Code: Select all

<?php

echo 'fileinfo ', extension_loaded('fileinfo') ? 'extension loaded' : 'extension not loaded', "<br/>";
echo 'finfo_open ', function_exists('finfo_open') ? 'exists' : 'missing', "<br/>";
echo 'finfo_file ', function_exists('finfo_file') ? 'exists' : 'missing', "<br/>";

echo 'Testing finfo: ';

if (!$finfo = new \finfo(FILEINFO_MIME_TYPE)) {
	echo "Error constructing finfo";
} else {
	echo $finfo->file(__FILE__);
}
?>
Save the above code in a file in your web root directory named fileinfotest.php and then browse to it in your web browser (http://yourserverurl/fileinfotest.php). If everything is setup correctly you should see the following:
fileinfo extension loaded
finfo_open exists
finfo_file exists
Testing finfo: text/x-php
chalasa
Posts: 18
Joined: November 25th, 2014, 9:37 am

Re: Error While Installing file after deployment

Post by chalasa »

Thank you Josh.

I get the following information:

fileinfo extension not loaded
finfo_open missing
finfo_file missing
Testing finfo:


Let me give a call to my hosting providers to check on it. Thank you so much.
chalasa
Posts: 18
Joined: November 25th, 2014, 9:37 am

Re: Error While Installing file after deployment

Post by chalasa »

Dear Josh,

Thanks for the help. The extension was enabled and all is working well. Today I did an update to cspro 7.1.1 that was just released and also updated the mobile application. All is synchronizing well but after synchronizing successfully and I press back to go back to the mobile app home page and I get an error stating: "There was an error accessing the data source: unable to close due to unfinalized statements or unfinished backups."

My api.log has no error statement of todays date. I checked the error_log file and I found the below error:

[08-May-2018 13:01:39 Africa/Nairobi] PHP Strict Standards: Only variables should be passed by reference in /home/chalasah/public_html/csweb/src/api/src/CSPro/Controllers/AppsController.php on line 142

Kindly help on this.

Regards.
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Error While Installing file after deployment

Post by josh »

There is a problem with 7.1.1 that causes that message. It is safe to ignore the message. We will fix it in the next update.
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