Error connecting data viewer with dropbox

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juan pablo
Posts: 30
Joined: July 27th, 2017, 4:02 pm

Error connecting data viewer with dropbox

Post by juan pablo »

Dear josh

In this case I want to make use of the data viewer but when doing the connection for the download I get the following message

http://imgur.com/a/svrv4



By security policies we currently work traffic to a firewall is denying the error with the following error
Please confirm the permissions or exceptions that we have to do in the firewall ??


I hope your great help
Thank you very much josh
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Error connecting data viewer with dropbox

Post by josh »

DataViewer communicates with dropbox.com using https over port 443. Specifically it makes https requests to the following subdomains of dropbox.com: https://api.dropboxapi.com and https://content.dropboxapi.com.

The firewall setup should be the same as you need to get to dropbox.com from a web browser.

Looking on the web, I see some people who ran into similar problems accessing websites over https when a proxy is in use because the proxy causes problems with certificate revocation (see for example https://curl.haxx.se/mail/lib-2016-03/0202.html). You may need to look at the proxy settings.
juan pablo
Posts: 30
Joined: July 27th, 2017, 4:02 pm

Re: Error connecting data viewer with dropbox

Post by juan pablo »

Good morning josh

Thank you very much for the information provided.
Already manage to make the connection and use the data viewer with normality
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