CSPro Users Forum

We conduct surveys that have more than 500 interviewers and the devices we use are sometimes arbitrarily reused, so many times the credentials saved from the previous time are still valid, but they are not the ones that correspond to the new owners of the device. Erasing the devices credencials one ...

@sherrell thanks, that answer my question. Not as I would have liked, as you are really not providing a solution, but good, things are as they are.

@htuser Suppose what you want can be done, do you honestly believe that CSPro developers added webview so their users could do something like that? Good luck trying to reinvent the wheel, because this is more less what you trying to do. The people in the link you provided also wanted to have things ...

Thanks, we already are disabling automatically updates for all apps, but this not work well, because once the survey start, we have not control of the device, how i already said and the people that have it re-enabled the updates. Our survey are massive and then it's difficult control exhaustive all ...

Hi htuser. I think that what happens is that you have not fully understood how webview works and you think it is one thing when it is really another. What you want (and I want too) is to use javascript instead of CSPro's specific purpose language. However, to do that, CSPro developers need to embed ...

We have a question about the release process that CSPro developers are carry out. We do surveys that can last more than 6 months, so inevitably in the middle of our survey they may release new versions of the server, CSPro or CSEntry. We don't have time to test everything they have released and swap...

Thanks. I think you are right. I suspect that some of my clients have an older version that used GetUserName() instead of GetDeviceId(), while most of them have the GetDeviceId(). I'm trying to localize a tablet code to be sure this is what occurs, but most of signals point to that. Sorry for the no...

I don't think they are different, instead to us they are in fact different. We create a survey column and store the result of the GetDeviceID in it. We also store the device id that send the data from CSWeb in a table when we recive the data. Then we compare both values form the same cases and we ge...

The GetDeviceID function (https://www.csprousers.org/help/CSPro/getdeviceid_function.html) doesn't return the device id. Instead and how is described in the documentation it return an android id. So, the device ID that is received in CSWeb does not match with the device id that we can retrieve in th...

Yes, it look like you have right in your assumption. The survey is taking place in a aleatory sample of all Mexico. So, it's a fact the in some places the interviewer will have not a good connectivity. Maybe you could implement de-bouncing on your end. Don't send an email about a case if you previou...