Search found 28 matches

by anisehbro
September 25th, 2017, 3:05 am
Forum: Synchronization
Topic: sync successful, but not in dropbox
Replies: 6
Views: 5751

Re: sync successful, but not in dropbox

Hi Josh, I had also tried using the data viewer tool to retrieve the data, but when I go to download data through dropbox within the data viewer tool I get a message stating that there is not data in the server. In the link that you shared, there is a reference to a set of files in the CSPro/DataSyn...
by anisehbro
September 25th, 2017, 2:33 am
Forum: Entry
Topic: Application crash
Replies: 2
Views: 2811

Application crash

Hello, My application crashes after completing and saving a case. I do not lose the saved data, but I have to restart the application. I am using a modified dictionary from a previous version of CSPro, and I wonder if that causes the problem (it was a problem in another instance). I am not sure wher...
by anisehbro
September 23rd, 2017, 3:58 pm
Forum: Entry
Topic: partial save not working and crashing upon save
Replies: 6
Views: 5455

Re: partial save not working and crashing upon save

Hi htuser,
Although I am able to save cases now, the program still crashes after I finish saving a new case (without losing the saved case)
Any ideas?
Aniseh
by anisehbro
September 23rd, 2017, 3:17 pm
Forum: Synchronization
Topic: sync successful, but not in dropbox
Replies: 6
Views: 5751

sync successful, but not in dropbox

Hello, CSEntry gives me a message that syncing through dropbox has been successful, but when I visit the dropbox folder the *.csdb file is not updated/synced. I also checked other folders in dropbox to see if it had been saved/synced elsewhere, but it has not. The data file is updated in the tablet ...
by anisehbro
September 23rd, 2017, 11:36 am
Forum: Entry
Topic: partial save not working and crashing upon save
Replies: 6
Views: 5455

Re: partial save not working and crashing upon save

Thank you htuser, I ended re-creating the exact same variables (and specifications) that I had deleted based from the original dictionary, and it fixed the problem. I also was able to use the partial save, but only when I deleted the skip logic in one of the ID variables... does this mean that skip ...
by anisehbro
September 23rd, 2017, 11:04 am
Forum: Entry
Topic: partial save not working and crashing upon save
Replies: 6
Views: 5455

Re: partial save not working and crashing upon save

Thank you htuser, I tried to take out an ID item that had a skip pattern, in case that was creating the problem. After trying to create the .pff I got the error message: Entry Message (W 10102) - The data dictionary used to open the data file does not match the dictionary used to create it. Now, I a...
by anisehbro
September 23rd, 2017, 6:44 am
Forum: Entry
Topic: program not running after deleting older CSPro versions *URGENT
Replies: 1
Views: 2270

program not running after deleting older CSPro versions *URGENT

Hello, In an attempt to figure out bugs in my instrument, I uninstalled CSPro6.1 and CSPro 6.3... This has resulted in not being able to open the instruments in CSPro7.0 anymore, unless I open it from within CSPro (i.e. I cannot just double click on the .ent file). I am also no longer able to open t...
by anisehbro
September 23rd, 2017, 6:13 am
Forum: Entry
Topic: partial save not working and crashing upon save
Replies: 6
Views: 5455

partial save not working and crashing upon save

Hello, I am getting an error "Error: Cannot save the case" when I try to partial save. The program also crashes (without saving) when reaching the end of the survey. These are new errors for me, I have been able to partially save and complete cases without any problems on this survey, but ...
by anisehbro
September 19th, 2017, 12:17 pm
Forum: Synchronization
Topic: dropbox synchronization question
Replies: 16
Views: 13150

Re: dropbox synchronization question

Thank you Josh, I had to rebuild the .pen file. It worked perfectly!
Aniseh