Search found 163 matches

by savy
May 31st, 2022, 3:22 pm
Forum: Entry
Topic: If you change a response back to No, the roster table still record it as a case(Memory of yes still remain unchanged
Replies: 8
Views: 2395

Re: If you change a response back to No, the roster table still record it as a case(Memory of yes still remain unchanged

You have to clear the values yourself by adding this logic before your logic to add rows for children ' //clear values do i=1 while i <= maxocc(SEC3000) if visualvalue(SECT2_CHILD_ID(i)) <> notappl then SECT3_ID(i) = notappl; HH_CHILD_ID(i) = notappl; SECT2_CHILD_ID(i) = notappl; // clear the line #...
by savy
May 31st, 2022, 2:16 pm
Forum: Entry
Topic: SETVALUESET
Replies: 1
Views: 823

Re: SETVALUESET

You can use valueset's show function https://www.csprousers.org/help/CSPro/v ... ction.html
by savy
May 31st, 2022, 10:53 am
Forum: Synchronization
Topic: Download Data
Replies: 9
Views: 3288

Re: Download Data

It looks like someone modified the partial save status in the database. It is unlikely that the software caused this state. Your options are to clear the partial save status (in MYSQL DB) UPDATE `<dictionary name>` SET `partial_save_mode`= NULL WHERE (`partial_save_mode` = 'modify' OR `partial_save_...
by savy
May 23rd, 2022, 4:21 pm
Forum: Synchronization
Topic: Dropbox Synchronization always takes me to login details
Replies: 9
Views: 3383

Re: Dropbox Synchronization always takes me to login details

Hi Pina,

Thanks for the information. We identified that this is due to Dropbox changing their authentication mechanism. We will fix this issue in our next CSPro release.
by savy
May 20th, 2022, 12:34 pm
Forum: Synchronization
Topic: Dropbox Synchronization always takes me to login details
Replies: 9
Views: 3383

Re: Dropbox Synchronization always takes me to login details

Hi Pina, Do you have to enter the username and password everytime you exit CSEntry and relaunch it? What is the Android version, CSPro version and make and model of the device that works and of the device that has the problem? It is also quite possible that a recent change in authentication of Dropb...
by savy
May 13th, 2022, 2:45 pm
Forum: Synchronization
Topic: Dropbox Synchronization always takes me to login details
Replies: 9
Views: 3383

Re: Dropbox Synchronization always takes me to login details

Can you try clearing credentials in Android - Menu > Settings > Clear Credentials? The other option is to uninstall and reinstall the app.
by savy
May 13th, 2022, 2:04 pm
Forum: Synchronization
Topic: Failed to contact API server
Replies: 1
Views: 945

Re: Failed to contact API server

Are you still having issues with the install? Please send us the api.log file located in CSWeb/Var/Logs folder.
by savy
May 13th, 2022, 2:02 pm
Forum: Other
Topic: Connection Refuse
Replies: 1
Views: 1291

Re: Connection Refuse

Try setting DBHOST to 'localhost:portnumber' (eg 'localhost:60744' ) in the config.php file. Also, make sure to clear CSWeb/Var/Cache folder after changing the config values.
by savy
May 13th, 2022, 1:45 pm
Forum: Other
Topic: Using Innodb Cluster - MySQL Router
Replies: 1
Views: 1038

Re: Using Innodb Cluster - MySQL Router

You need to clear CSWeb/var/cache folder for your changes to take into effect.
by savy
May 12th, 2022, 6:38 pm
Forum: Synchronization
Topic: Synching and taking update via Dropbox using logic
Replies: 1
Views: 799

Re: Synching and taking update via Dropbox using logic

Please take a look at the helps
https://www.csprousers.org/help/CSPro/s ... opbox.html
The data packets sent are saved under a folder with dictionary name inside /home/CSPro/DataSync folder located on your Dropbox.