CSPro Users Forum

Dear Josh,

I've tried to remove the line as you suggested to me.
The synchronization runs perfectly fine when I try it via the desktop.
However, I'm still waiting from our surveyors whether they still have the error or not.
I'll inform you the update later.
Thank you, Josh.

Warm Regards,
lusia

Adding to what I said above, I suspected something strange regarding "failed uploading cases". If the synchronization never been gotten an error before, the synchronization succeeds. But if once it got an error, the synchronization will always have an error even though I've upgraded the cs...

Dear Josh, I've upgraded the csweb to the latest version 7.2. But I still have the same problem. Because I'm still testing it in the head office, I do it via desktop application to synchronize. sync_error_1.jpg In the field, some of surveyors could synchronize successfully, some got the same error &...

Okay, I'll give you my credential via private message.
Thanks, Josh.

I found one line regarding csweb error in my Apache. I've attached the error log.
But I can't find the ui.log in my csweb.

I've already tried upload 3 dictionaries but have the same result. And there's no error notification.
Here is the api.log that I've downloaded from my domain.
As the csweb, I install it as a new one (instead of upgrading the previous version).

Okay, Josh. I'll try to upgrade the csweb to the latest version.
If there're any problem, I'll inform you later.
Thank you for your help.

Warm Regards,
lusia

Is it enough if I just upgrade the csweb or do I need to upgrade both the csentry and csweb?
Then are there any consequences if I upgrade the csweb to the latest version meanwhile the surveyors still use the older version?

Dear Josh,
There is no error notification shown when I tried to add dictionary.

Dear CSPro Team, I need help regarding csweb version 7.2 I just installed the latest version of the csweb in my domain. All is well but on the setup I got a warning as shown below. notif.jpg Then I tab the Next button and go to the login page. When I log in to the dashboard, I got a blank page and t...